Returns & Exchange Policy
Our Commitment to Hygiene and Quality
At Satvik Foods, we are dedicated to providing you with the freshest and highest quality superfoods. To ensure the safety and hygiene of all our customers, we maintain a policy where products once delivered are not eligible for return or refund. This helps us guarantee that every product you receive is untouched and premium.
Quality Assurance & Replacements
While we do not offer returns or exchanges for a change of mind, we are always here to support you in case of any issues during transit.
Eligibility for Exchange
If you receive a product that is damaged or incorrect, we will happily provide a replacement. To help us process this swiftly, a clear and continuous unboxing video is mandatory.
Unboxing Video Guidelines
The video should capture the entire process from opening the sealed package to inspecting the contents.
Any damage or defect must be clearly visible in the footage.
This video ensures transparency and helps us resolve your concerns immediately.
Contact Us for Support:
If you encounter any issues, please reach out to our team within 24 hours of delivery:
Email: satvikfoods1@gmail.com
WhatsApp/Support: +91 92271 53444